Note: For an extensive understanding of this topic, we recommend reading this book by Robert Heath.
<aside>
<img src="notion://custom_emoji/3c35a317-d438-469f-a88e-a21523d2b515/356011d7-387b-8007-b573-007a75f83db8" alt="notion://custom_emoji/3c35a317-d438-469f-a88e-a21523d2b515/356011d7-387b-8007-b573-007a75f83db8" width="40px" />
Story99.com is a Storytelling Consultancy for B2B, Tech & Deeptech.
</aside>
Part 1: The Core Mechanisms of Mental Association
<aside>
📌
Advertising fundamentally works by creating, refreshing, and building “memory structures” in the brain.
</aside>
“Memory structures” act as networks of "nodes" that hold associated pieces of information, such as:
- what a brand does
- what it looks like, and
- where or when it is consumed.
This network establishes a brand's "mental availability" or "brand salience" - i.e. the propensity for a brand to be seamlessly noticed or thought of during a buying situation.
By consistently developing these memory links, advertising increases the quantity and quality of a brand's share of the consumer's mind.
- **Implicit Learning:** The most powerful associations are formed when we aren't even paying attention. Messages slip beneath our active radar, bypassing the conscious mind's critical defenses.
- Subconscious Associative Conditioning: This is the process of triggering an emotive reaction that is systematically and subconsciously transferred to the brand over time.
- Mental Coat-Hangers: To make these associations stick, brands must consistently use distinctive assets (colors, logos, symbols) over years or decades to give the brain a hook to hang these new memories on.
Part 2: Building Associations Through Cognitive Ease
- Fluency: The human brain dislikes complexity. Smooth, automatic processing of a simple message (using easily pronounceable names, familiar and even numbers, and highly readable fonts) automatically generates positive feelings. This positive affect is unconsciously transferred to the product, making the brand feel safe, familiar, and appealing.
- **Mere Exposure:** Flooding the visual environment with a brand builds familiarity. Because the brain prefers the familiar, constant repetition of neutral or positive stimuli automatically translates into warm, positive feelings and increased liking. This reaches its maximum effectiveness within ten to twenty presentations.
Part 3: Emotional and Reward-Based Conditioning
- The Promised Land: This technique links a brand directly to the consumer's deepest personal dreams, desires, or sexual aspirations. Even when the claims are obviously exaggerated, they create a strong reward response in the brain, associating the brand with the consumer's ideal future.
Consumer Needs
- Humour: Using an unexpected or strange element that the brain has to resolve creates a sudden burst of positive affect. While humour might distract from consciously remembering the brand name, it excels at creating an unconscious positive association that heavily drives impulse buying.